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COROS products are manufactured to the highest quality standards possible. However, on the rare occurrence should one suffer quality issues, we stand behind our products. COROS Watches include a 2 year international warranty from the purchase date. Accessories are covered by a 90 day warranty.
Should you have an issue with your product resulting from a manufacturing defect, COROS will replace a new product for you.
Simply reach out to us via e-mail to assist in completing a warranty claim and we’ll assist in getting the warranty completed in a timely fashion.
Limited Warranty Term
What is not covered by this Limited Warranty
This Limited Warranty applies only to Products used in accordance with this Limited Warranty and COROS’s published documentation, and does not cover:
⦁ Products that are modified outside of factory specifications and/or not in factory condition.
⦁ Products with modification to the serial number and/or factory identification labels whether removed, relocated, falsified, defaced, damaged, altered or made illegible.
⦁ Damages to the body of the product whether cut, scratched, warped, bent, cracked, dented or broken.
⦁ Any damages to the components, hardware and/or assembly of the Products including but not limited to damages caused as a result of neglect, abuse, accidents, misuse, or unusual physical, electrical or electromechanical stress.
⦁ Any missing hardware, components and/or assemblies of the Product.
⦁ Cosmetic damages deemed outside of reasonable usage caused by deep scratches, cuts, cracks, dents, discoloration, neglect, dropping or mishandling the Product.
⦁ Products that are exposed to liquid, liquid residue or excessive humid environments resulting in rust, moisture, dampness, stains, corrosion or liquid spills on components, hardware or electronics. Burns or component flare-ups as a result of a liquid accident or spill.
⦁ Direct usage of paint, submersion of the power supply in oil, use of adhesives or glues on any part of the Product, usage of solder to the Product, electronics and/or component modification.
⦁ Exposure to cigarette tar residue, dampness, sand, dirt or excessive debris.
⦁ Products that are rendered non-functional due to an accident, collision with an object or tool, use of excessive force, neglect for care, exposure to fire or abnormal heat, flooding, dirt, windstorms, lightning, earthquakes, excessive weather conditions, or other acts of God, theft, blown fuses, improper use of any electrical source, or overloaded electrical circuits.
⦁ Defects or damage resulting from the use of a 3rd party product in conjunction or connection with accessories, products, software or secondary peripheral equipment not furnished for the usage with or approved for the Product by COROS.
⦁ Defects or damages resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by COROS.
⦁ The use of inadequate shipment packaging or use of inadequate packing material resulting in damages to the Product while in transit with shipping courier.
⦁ Products purchased from unauthorized resellers or dealers, which include, without limitation, online marketplaces such as Lazada (except for COROS’s Official Lazada Store), and other online auction and/or marketplace websites. If you are unsure of whether a reseller is an Authorized Reseller, please contact COROS MY for confirmation.
⦁ Except as specifically provided below, your sole remedy for a defective Product shall be the replacement of such defective Product in accordance with the terms and conditions of this Limited Warranty.
⦁ COROS does not cover shipping costs for products that are returned for a warranty claim.
How to obtain Warranty Service
To obtain warranty service under this Limited Warranty, you must email us at firstname.lastname@example.org
Product Warranty Replacement
COROS reserves the right to verify the validity of your warranty and your request for warranty service.
This COROS Limited Warranty begins from the date that the Product was originally purchased, as verified by a proof of purchase provided and/or confirmed by an Authorized Reseller.
We reserve the right to update this Limited Warranty
We have and will continue to make policy changes over time. Make sure you read this document carefully and check back for updates. COROS reserves the right to change this policy without notice. Last update October, 2019.